Client impact

Work that reached
production, at scale.

Digital commerce and transformation programmes shipped for enterprises across MEA, Europe and Asia. Every engagement measured by what reached production, and how.

20+
Enterprise clients
12
Markets
0
PII crossed review
Browse by capability
Sourcing MarketplaceSUPPLIER · DEMAND ANALYTICSSVUNMET REQUESTS · 87iPhone 16 Pro55u€380OpeniPhone 16 Pro Max32u€420OpeniPhone 15 · A-grade48u€310BidGalaxy S24 Ultra28u€395OpenPixel 9 Pro18u€280BidDEMAND INTELLIGENCE233uUnmet Desert TitaniumiPhone 16 Pro demandView signal100%Match coverage2,347uInventory total€113KAddressable revenueNorthLadderBUYER · DEVICE MIX CONFIGURATORiPhone 16 Pro · matched supplyAnonymised pool · 3 platform-approved suppliersQTY60DesertNaturalBlackUNIFIED PRICING · LIVE€380.00Fractional allocation across 3 anonymised suppliersRECOMPUTEDFRACTIONAL ALLOCATIONSupplier A · 27u · Supplier B · 18u · Supplier C · 15uBuyer never sees supplier identityCONFIRM ORDERSAVE DRAFT
AI-Native Engineering
NorthLadder
Anonymised marketplace · Refurbished electronics

Validate a new B2B marketplace — anonymised supplier pool, unified pricing engine, fractional order routing — as a real, clickable, stress-testable product before pitching it internally or piloting with counterparties. A slide deck wouldn’t do.

From formal spec to a live, two-sided marketplace — buyer platform, supplier console, shared engine — in weeks
One strategy. Six markets.CENTRAL VISION · LOCAL EXPRESSIONCENTRALGLOBALEGYEgyptKSASaudi ArabiaKWTKuwaitBHRBahrainQATQatarUAEUnited Arab Emirates3,000+Stores served worldwide6MENA markets aligned1Unified operating model
Retail & Commerce
Sephora
MENA · 3,000+ stores across 35 markets

Sephora needed one digital strategy for MENA that read as one Sephora — respecting local taste, keeping pace with the global system, and letting central and regional teams move without stepping on each other.

A MENA digital strategy the teams could actually run
9:41WalletAED 10,542.98TOTAL BALANCEShow to EarnBWorld of BenefitsBlue FAB Credit CardBlue PayTop-upTransferPay BillsDonateHomeDealsWalletMy BlueProfile9:41OFFERS FROM TOP BRANDSShopDinePlayScan & EarnMy VouchersUse My PointsMall Gift CardNavigate In-MallExplore storesIKEA4 offers · 6 locM&S4 offers · 6 locCafé B4 offersWatsons4 offers
ONE APP · MANY BRANDS
Cross-brand loyalty, unified wallet.
Group-wide identity, so a customer signs in once and is recognised across every Al-Futtaim business.
Cross-brand points that used to sit in silos are now a single spendable balance.
200+
Group businesses visible to a single customer profile
1
Loyalty ledger behind every brand touchpoint
Run & Optimise
Al-Futtaim Group
Middle East · Automotive · Retail · Real Estate · Financial Services

The Al-Futtaim customer sees one group. That customer’s experience was 200 different apps, sites and logins. Cross-sell was theoretical, retention was slipping, and no single team could see the customer end-to-end.

One customer surface across the group
Three surfaces. One customer file.STORE · APP · COMMERCE · SAME PRESCRIPTION EVERYWHERECustomerFILEeCommerceFrames · Lenses · CareMobile AppAppointments · VouchersIn-storeFitting · Prescription
Platform Modernisation
MAGRABi
UAE · KSA · Kuwait · Qatar · Egypt

MAGRABi is trusted for clinical clarity in the store. Online was a different story — the app, the website and the store network each held part of the customer and none of them the whole picture. The brief was to make the digital surface read the way the store already does.

One customer file across storefront, app and store
Ten brands. Two continents.SHARED DIGITAL SPINE · BRAND-LEVEL INDEPENDENCEEUROPE · 8 BRANDSUSA · 2 BRANDSDigitalSpineFjällrävenTierraHanwagPrimusNaturkompanietFriluftsRoyal RobbinsBruntonFrilufts Ret.Fenix Ret.
Engineering & Agent-Assisted Delivery
Fenix Outdoor
Europe · USA

Fenix Outdoor has ten brands across Europe and the USA — B2B and B2C, wholesale and direct, technical and lifestyle. The group wanted a shared operating spine without flattening what made each brand distinct.

A shared spine, ten brands still recognisable
We ran it on ourselves first.COVERAGE · TWO-PERSON REVIEW · PUBLISHED COSTSTAGE 01Coverage firstEnd-to-end tests validated bybusiness stakeholders.STAGE 02Two-person integrityEvery release approved by twodifferent people.STAGE 03Published costThe honest number, includingwhere we struggled.4 months · 6 workstreams
Internal Programme
DigitalWorks (Internal)
Global

Before offering NeuralWorks to clients, we ran it on ourselves. Existing features had partial test coverage. Business stakeholders had never validated end-to-end tests. The honest engineering had to be done first.

One engineer running six agent-led workstreams
Outcomes across the estate
11 wks
Decision to production
Multi-market checkout rebuild, live across four regions
38%
Faster resolution
Support ticket triage time reduced by more than a third
14,000
Records reconciled
Legacy inconsistencies resolved with zero customer-facing downtime
3 wks
New market onboarding
From strategy sign-off to launch, down from 14 weeks
Start here

Start with one thing that works.

A 60-minute working session with two of our engineers. You bring a delivery problem. You leave with a written assessment of where AI would help, where it would not, and what it would take to find out.

No pitch deck. No obligation.